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Deal Horizon » Frequently Asked Questions
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Deal Horizon Glossary
What do you mean by "DealSpace"?
DealSpace is a term we came up with to allow us to differentiate between the different categories of people that use this site. Typically, people either use the site to:1. Search for an investor (we call these users "Entrepreneurs" and their corporate entities "Companies")2. Search for investments (we call these users "Investors" and their corporate entities are called "Investors" also)3. Provide a service, either to a Company or an Investor. Appropriately enough, we call these users "Service Providers".
Your Account and Profile
I can't login, or I forgot my username or password.
If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to reset your password or contact us.
How can I update my profile?
To update your profile, you must visit the Edit Profile page. You can edit the different parts of your profile by clicking the tabs at the top of the page.
How can I report an error or other problem with the site?
To report an error or problem with the site, you can contact us here.
How Do I Add My Company to my Profile?
Certain field in your profile are created based on information you submit about your company - for example, your Office phone number, country, and web site are all drawn from your Company profile.If you have already added your company, simply go to your company profile and select "Add Executive" - your information will automagically show up on your profile.If you have yet added a company listing, please do so, then select "Add Executive".
Reporting Abuse
How can I deal with someone that is bothering me?
If someone is bothering or harassing you, blocking them is usually the best solution. Visit the Account Settings page to learn how to block people. If someone continues to harass you despite your efforts, you can report them here.
How can I report spam or other inappropriate content?
You can report spam, pornography, or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.
Privacy
Is my information kept private?
The information displayed on this site is obtained through the users themselves, or from publicly-accessible databases. Non-visible private information is treated as confidential information as per the terms of our privacy policy.
